Frequently Asked Questions

Is there a cost to register on *826#?

Our 100-year experience has taught us that it’s better to give than to receive. Registering on *826# is absolutely free!! Just dial *826# to register. The registration is only done once you dial the numbers for the first time.

Is there a cost for using *826# ?

Performing a transaction via *826# is free for Glo, 9mobile and Airtel subscribers. Please click here to see charge to MTN subscribers

What can I do with 826 USSD Banking?

The question is what can’t you do with 826 USSD? It’s more than a USSD code because the possibilities are endless. Here’s a little tease of what you can do:
– Buy that anniversary or birthday present you almost forgot.
– Send money to other UBN and Other Bank Accounts.
– Stay connected, buy Airtime for Self and others on all major networks.
– Keep tabs of your rising empire, check Account Number, Balances and BVN on the go.
– Generate a paycode and PIN for cardless withdrawal transaction.
– Keep it simple and smart, pay bills.

 

Do I require Data/Internet access enabled mobile phone to use 826?

We’ve got you covered, therefore you don’t need Data to use this service. You’re welcome!

How do I enrol for 826?

We are really serious about simpler smarter banking, just dial *826# from your registered mobile number on the banks system.

How can I confirm a successful transaction?

That’s one less thing to worry about. a pop-up message will be displayed on your phone screen and an SMS notification will be sent automatically to your registered phone number with the Bank.

What is the limit for Airtime Purchase?

We know you’re a big boy/girl this is why a daily cumulative limit of ₦20,000 (Self & 3rd Party) is available.

What is the code for Self Top-up?

If you’re a DIY kinda guy/girl, simply dial *826*amount#

What is the code for 3rd Party Top-up?

Aww, we see you’re generous, simply dial *826*amount*recipient’s mobile no#

What is the charge for airtime top-up?

Guess what!! The best things in life are free, the charge for airtime top-up is free.

How do I create a 4-digit transaction PIN (Personal Identification Number)?

Yes, security is very Important, simply dial *826*5# to create a transaction PIN.

Are the services on *826# limited to a particular telecommunications network?

The service is available on MTN, AIRTEL, GLO and 9Mobile.

Can I make fund transfers on all account types?

No, you can only make transfers from your individual current or savings account. You cannot transact with the following account types: Corporate Accounts, Joint Accounts, Target Savings Accounts & Domiciliary accounts.

What is the charge for fund transfer?

The charge for fund transfer to other banks is ₦52.50 per transaction. It is free to other UBN account. We know you understand

Daily cumulative transfer limit allowed?

Just to help you keep track of your spending, there is a daily cumulative amount of ₦200,000, you’re welcome.

What is the Code for transfers to other banks account?

Remember we said we love to keep it simple, simply dial *826*2*amount*account no#

What is the code for transfers to a UBN account?

Remember we said we love to keep it simple, simply dial *826*1*amount*account no#

Can non-UBN customers make use of this service?

As much as we would like everybody to experience all these amazing features, the USSD code is only available for UBN account holders which is an incentive for you to join the cool cats.

Frequently Asked Questions

What is the charge for airtime top-up?

The charge for airtime top-up is free.

How do I create a 4-digit transaction PIN (Personal Identification Number)?

Simply dial *826*5# to create a transaction PIN.

Are the services on *826# limited to a particular telecommunications network?

The service is available on MTN, AIRTEL, GLO and 9Mobile.

Can I make fund transfers on all account types?

No, you can only make transfers from your individual current or savings account. You cannot transact with the following account types: Corporate Accounts, Joint Accounts, Target Savings Accounts & Domiciliary accounts.

What is the charge for fund transfer?

The charge for fund transfer to other banks is ₦52.50 per transaction. It is free to other UBN account.

Daily cumulative transfer limit allowed?

You have a daily cumulative amount of ₦200,000.

What is the Code for transfers to other banks account?

Simply dial *826*2*amount*account no#

What is the code for transfers to a UBN account?

Simply dial *826*1*amount*account no#

Can non-UBN customers make use of this service?

No, this service is only available to UBN account holders.

Is there a cost to register on *826#?

There is no cost. It is free. Just dial *826# to register. The registration is only done when the string is dialled for the first time.

What can I do with 826 USSD Banking?

Send money to other UBN and Other Bank Accounts
Buy Airtime for Self and others on all major networks
Check Account Number, Balances and BVN on the go
Generate a paycode and PIN for cardless withdrawal transaction.
Pay bills.

Do I require Data/Internet access enabled mobile phone to use 826?

No Data is required to use this service.

How do I enrol for 826?

Dial *826# from your registered mobile number on the banks system

How can I confirm a successful transaction?

A pop-up message will be displayed on the phone screen and an SMS notification will be sent automatically to your registered phone number with the Bank.

What is the limit for Airtime Purchase?

This is subject to a daily cumulative limit of ₦20,000 (Self & 3rd Party)

What is the code for Self Top-up?

Simply dial *826*amount#

What is the code for 3rd Party Top-up?

Simply dial *826*amount*recipient’s mobile no#