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Officer, Invisible payment/CCI

Officer, Invisible payment/CCI
Officer, Invisible payment/CCI
March 25, 2025 Abisola Oluyede
Nigeria
Posted 1 month ago
Job Summary:
Responsible for delivering Speedy and Cost-Efficient Processing of all Invisible payments and CCI transactions in strict adherence to internal and regulatory policies, to avert sanctions and loss to the Bank. Certify customer’s instructions are followed.
Duties & Responsibilities:
• Working with Corporate, Retail & Commercial bank coverage teams, all internal and external stakeholders to confirm that customers key finance needs are constantly met, and services are proactively given to meet those specific customer’s needs as to generate new and enhanced revenue streams while contributing to the growth of our customer’s share of trade wallet and our industry market share.
• Provide prompt and efficient processing of all Invisible payment transactions in strict adherence to the customer’s transfer instructions and providing the relevant telex copies to the customer as evidence of completion of transfers.
• Responsible for proper documentation and Efficient Support Delivery Service to both internal and external customers in the processing of payments for Invisible transactions in line with regulatory provisions to achieve a level of operational efficiency and customer intimacy required for best customer experience.
• Review invisible and CCI Transactions Within Stipulated Time, and in adherence to customer instructions and regulatory policies.
• Ensure Accuracy of All Posted entries with regards to Invisibles on Trade Innovation Plus
• Attend to all Invisible Transactions in An Efficient Manner (Scheduling of Foreign exchange request to Treasury)
• Supporting the team members to deliver high performance and achieve their individual objectives and the team objective.
• Ensure regulatory returns on Invisible transaction and CCI are sent to the relevant team within the stipulated time.
• Provide an advisory service to business units, areas, and regions
• Ensure All Documentations Are In Compliance With Laid Down Procedures And Processes
• Collate And Prepare Accurate And Timely schedule of foreign exchange request to Treasury
• Respond to open items in the reconciliation of NOSTRO accounts
• Prompt response to enquiries from correspondent Banks, and internal/external customers
• Processing of Money Transfer Products
Key Performance Indicators:
• Increased Revenue by ensuring zero income leakage
• Improved product knowledge to drive innovation & Flexibility within the confines of existing regulations.
• Improved Internal Customer Satisfaction Survey
• Satisfactory Internal Audit Assessment
• Reduced Turn Around Time on Transactions
Job Requirements:
• A Good First Degree (B.Sc). Relevant Master’s Degree And Other Professional Qualification Will Be An Added Advantage
• Firm understanding of CBN & ICC regulations
• Minimum of 3 years’ experience in banking operations, the last 2 of which must be in Foreign Operations’ functions, Trade Services and Finance.
• Process / project management experience will be an added advantage
• Managing projects
• Proven track record in leading a trade business Operations and a team of trade professionals in Foreign operations
• Must demonstrate a thorough understanding of Trade Finance, Processes, Product and Risk Management
• Good exposure to trade operation and Financial Institutions
Key Competency Requirements:
Job Knowledge
• In-depth knowledge of the various systems used within the Foreign Operations environment
• Knowledge of corporate banking and the interface between frontline service, sales and support functions
• Knowledge of banking transaction processes relevant to products and services offered to customers
• Practical knowledge of how to input, access and utilize information to analyse forecast trends
• Knowledge of the applicable legislations
• Ability to demonstrate a thorough understanding of Customer Foreign Currency Processes, Invisible Payment, Certificate of Capital Importation Product and Risk Management
• Sound knowledge of Money transfer regulatory and compliance requirements

Skills/Competencies

• Display initiative and drive, is a self-starter and works with energy. Readily assume greater responsibility, is not easily discouraged and is realistically ambitious.
• Have the ability to adjust thoughts and behaviour to rapidly changing situations and conditions, cope with the unexpected. Have the ability to withstand adverse advents and stressful situations without falling apart.
• Have the ability to identify and define problems as well as generate and implement effective solutions. Must be self-reliant and self-directed in one’s thinking and be free of emotional dependency. Be able to make calculated and tough decisions in a reasonable time frame.
• Risk identification and assessment skills
• Negotiation skills
• Excellent interpersonal and communication skills (across the business)
• Strong customer focus and service orientation
• Creative, analytical with good problem solving skills
• Conflict management skills and ability to manage ambiguity
• Self-driven, values based, innovative, independent adaptive and results orientated person
• High emotional intelligence
• Strong business acumen and ability to translate strategy into business plans

Applications should be sent to talents@unionbankng.com

 

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