Team Lead Business Support and Recovery

To achieve reduction in non-performing loans and maintain same within acceptable industry limit. To recover lost account in a timely manner with a minimal cost to the Bank.

• To ensure that recovery is done within the work-out frame work and recovery policy and procedure of the Bank.

• To establish the communication and strategy with relationship manager and borrower on appropriate recovery process to minimize the loss of the Bank.

• To establish and facilitate the processes for workout and recovery on lost accounts in line with the Bank’s credit risk policy

• implement agreed workout strategies, monitor and report the achievements on an ongoing basis

• To develop and apply best and standard practices for collateral realization and other assets.

• To actively engage debtor- customers who are in court with the Bank for out of court settlement within Bank acceptable standard.

• To analyse and evaluate troubled accounts and propose restructure of such accounts where applicable or necessary.

• To organise quarterly credit reviews with relationship in attendance to criticise troubled accounts and take strategic remedial or recovery decisions to resolve same.

• To gather information in a very detailed manner from relationship and debtors in order to articulate effective recovery strategy.

• To recommend to management all such accounts that qualify for waiver or concessions.

• To develop the guidelines for recruiting or registering recovery agents, recovery agencies or any other third parties and also monitor their activities.

• To review reports and performance of recovery agents on an on-going basis.

• Follow the Bank’s lending and credit risk policy and philosophy while delivering the execution of recovery

• Carry out such other duties that may be delegated to it by the CRO and senior management.

• To hold monthly meetings with Legal Department (being a BSRD critical stakeholder to discuss, examine and resolve litigation and other matters with recovery accounts.

• B Sc. in Accountancy/Finance, Banking, Economics, Business Administration or Bachelor of Law or any other relevant qualification. Master degree in a related course will be an added advantage.
• Minimum of 12years Banking experience out of which 3years must be as a senior management staff in Recovery department/unit of a reputable bank.
• Professional qualification such as Institute of Debt Recovery Practitioners of Nigeria (AIDRPN), ACIB, ACA, ACCA, BL. RIMAN or any other professional courses.

Key Competency Requirements:

Knowledge
• Management of lost accounts
• Good understanding of credit analysis
• A Good Strategic decision making.
• Regulation guiding collateral liquidation.
• Foreclosure of securitized assets.
• Legal and regulatory issues on recovery
• Understanding of recovery activities
• Understanding the intricacies of working with law enforcement agencies.
• Awareness of business trend locally and globally.
• A very good understanding of debtor’s psychology.