Team Member Collections Reconciliation

Team Member Collections Reconciliation
March 3, 2025 Abisola Oluyede
Nigeria
Posted 2 months ago
Job Summary:
Ensure effective reconciliation/proofing of collections accounts/GL in line with the bank’s policy by ensuring that the unit’s trial balance is a true and fair view of processed transactions and prompt resolution of all open items.
Duties and Responsibilities:
• Assists to coordinate the daily proofing of all Franchise collection accounts.
• Supports to coordinate the expunging of outstanding items in all collection accounts.
• Supports in volume statistics reporting.
• Daily review, investigation and resolution of outstanding items.
• Provide monthly Proof of Franchise accounts to the Reconciliation team.
• Perform other duties assigned by the Head of Unit
• Escalate reconciliation issues that may lead to any financial loss or has any customer service impact.
• Lead and manage subordinates, providing guidance and coaching, where necessary.
• Identify and address staff training/development needs.
• Conduct regular staff performance discussions.
• Manage workflow in the department and ensure that service standards/turn-around times are adhered to.
• Control the leave, training and Saturday schedules for own staff.
• Conduct team meetings regularly.
• Ensure quality level of service delivery from all unit members always
• Ensure Bank’s resources are optimally utilized to avoid wastages and loss
Key Performance Indicators:
• 0% fraud through settlement operations
• 0% repeat Audit finding
• Error rate < 1 %
• Satisfactory audit rating
• Open items in suspense accounts/GL not greater than 5days
Job Requirements:
• Minimum of first degree in any discipline
• Minimum of  3 years banking operations experience (at least 3 years in reconciliation function).
Key Competency Requirements:
Job Knowledge
• Good knowledge of Banking Operations
• Basic knowledge of financial accounting
• Customer service
• Financial analysis and interpretation
• Good understanding of E-business products and operations

Skills/Competencies:

• Strong Analytical & Problem solving skills
• Good customer service skills
• Interpersonal skills
• Excellent communication skills (oral & written)
• Proficient use of Microsoft excels
• General managerial / administration
• Leadership / Supervisory skills
• Proficient knowledge of Microsoft applications (especially excel)

Applications should be sent to talents@unionbankng.com

Apply For This Job

A valid phone number is required.