
• Timely responses to enquiries
• Effective Communication with clients, branch managers, senior management as well as correspondent banks on all issues affecting Letter of credit Payments.
• Drive prompt resolution of enquiries and queries received from foreign banks and customers.
• Implement & Drive effective cost control strategy
• Responsible for payments on all Letters of credit documents received.
• Responsible for the movement of all FX allocations and matured FX Forward to cover matured/maturing obligations within regulatory timelines.
• Responsible for the utilization of all allocated FX within acceptable time limits.
• Direct responsibility for implementing policies and procedures of the vanilla and specialized trade service products (local, international and regional trade) as well as Letter of credit payments.
• Maintain highest standards of operation and service delivery in order to avoid operational and reputational losses.
• To provide a high level of operational efficiency and customer intimacy required for best customer experience and minimize operational losses as well as ensure good external relationships.
Job Knowledge
• In-depth knowledge of the various systems used within the Foreign Operations environment
• Knowledge of corporate banking and the interface between frontline service, sales and support functions
• Knowledge of banking transaction processes relevant to products and services offered to customers
• Practical knowledge of how to input, access and utilize information to analyze forecast trends
• Working knowledge of capacity management principles and processes
• Knowledge of cost management principles and practices
• Knowledge of the applicable legislations
• Must demonstrate a thorough understanding of Trade Finance, Processes, Product and Risk Management
• Good exposure to trade operation and Financial Institutions
• Sound knowledge of Structured Trade and Commodity Finance
• Understanding of regulatory and compliance requirements.
• Process / project management experience will be an added advantage
• Must demonstrate a thorough understanding of Trade Finance, Processes, Product and Risk Management
• Good exposure to trade operation and Financial Institutions
• Sound knowledge of Structured Trade and Commodity Finance
Skills/Competencies
• Display initiative and drive, is a self-starter and works with energy. Readily assume greater responsibility, is not easily discouraged and is realistically ambitious.
• Have the ability to adjust thoughts and behaviour to rapidly changing situations and conditions, cope with the unexpected. Have the ability to withstand adverse advents and stressful situations without falling apart.
• Have the ability to identify and define problems as well as generate and implement effective solutions. Must be self-reliant and self-directed in one’s thinking and be free of emotional dependency. Be able to make calculated and tough decisions in a reasonable time frame.
• Risk identification and assessment skills
• Negotiation skills
• Excellent interpersonal and communication skills (across the business)
• Strong customer focus and service orientation
• Creative, analytical with good problem solving skills
• Conflict management skills and ability to manage ambiguity
• Self-driven, values based, innovative, independent adaptive and results orientated person
• High emotional intelligence
• Strong business acumen and ability to translate strategy into business plans
Applications should be sent to talents@unionbankng.com