eNaira is a digital currency issued by the Central Bank of Nigeria (CBN). It’s a digital form of the naira that is housed in a secure wallet called the eNaira wallet.
It has the same value as the naira and can be used to make payments and purchase goods and services.
Benefits
- Low transaction fees
- Zero charges on wallet to wallet transfers
- Reliable transaction processing and instant settlement
- Reduced operating costs for merchants (cash handling and payroll management)
- Get rewarded with N500 when you download the eNaira speed wallet app and link it to your Union Bank account
How to register your eNaira wallet
- Download the eNaira Merchant “Speed” App from your app store
- Select Union Bank as your preferred collection bank
- Enter identification details and your tax identification number (TIN)
- Fill in the relevant information
- Submit to complete registration
- Send an email to ChannelsHelpdesk@unionbankng.com to activate your eNaira profile
Frequently Asked Questions
Where is my eNaira held?
Your eNaira is held in a secure wallet that serves as a digital storage and uses a two-factor authentication system to ensure the safety of your currency.
How do I create an eNaira wallet?
Visit https://enaira.com or download the eNaira app (Speed) from your mobile app store and complete the registration process.
How do I fund my eNaira wallet?
You can fund your wallet directly from your Union Bank account on your UnionMobile app, UnionOnline Internet Banking or through any Union Bank branches nationwide.
Can my eNaira be converted to cash?
You can convert your eNaira to cash by transferring to your Union Bank account on the Mobile app or at any Union Bank branches nationwide.
How do I purchase eNaira?
You can purchase eNaira through:
- Direct transfers from your Union Bank account to your eNaira wallet
- Transfers from other eNaira wallets
- Cash payments into your eNaira wallet at any Union Bank branch or agent location
How do I connect my eNaira wallet to my Union Bank account?
When setting up your eNaira wallet, select Union Bank as your bank of choice and you are good to go!
Can I transact with my eNaira?
You can use your eNaira to make purchases and payments for goods and services at merchant locations.
What do I do if I have an issue with my eNaira wallet?
For dispute resolution, kindly reach out to UnionCare – our multilingual contact centre via these channels:
Call – 07007007000
Email – customerservice@unionbankng.com
WhatsApp – 09070070005
If issues are not resolved within 48 hours, you can escalate to CBN’s eNaira Customer Support via helpdesk@enaira.com
What else do I need to know?
Follow all Union Bank social media channels to stay updated.
Facebook – @unionbankng
Instagram – @unionbankng
Twitter – @unionbank_ng
