Our business and how we do it has a profound impact on millions of people – including customers, employees, suppliers, regulators, investors, and the wider communities we serve. Through our unique triple-pillar model of Citizenship, Sustainability, and Innovation, we align our business strategy with our responsibility to contributing to environmental, socio-economic, and financial development.
As we build a sustainable business for the long-term, we are integrating environmental, social and governance (ESG) principles in our business activities and operations to ensure that we enable success for the average Nigerian. You can download our annual CSI reports below to learn more about how we’re taking action for a more equitable world.
OUR 2021 CSI REPORT
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Citizenship
Through partnerships with our customers, communities, and partners, we identify and implement social impact projects and initiatives in support of Nigeria’s achievement of the Sustainable Development Goals. We equip and empower Nigerians through social investments in three crucial areas – Education, Girl/Women Empowerment, and Talent Development. Within our Bank, we are building a diverse and inclusive organisation that prioritises well-being, invests in learning and careers, and prepares our colleagues for the future of work.
Sustainability
We’re embedding sustainability across our Operations, Business and Governance, anchored on yearly materiality assessments and best practice policies and guidelines. We believe in a net-zero future and are developing our Climate Strategy, in addition to leveraging industry coalitions to shape and accelerate Nigeria’s transition to net-zero by 2060.
Innovation
We are an innovation-led bank, and our approach to promoting innovation is two-fold; embedding a culture that encourages and rewards innovation & creativity within our teams, as well as championing the development of innovative digital solutions to solve social challenges. We’ve expanded the scale of our efforts in this space by launching SpaceNXT, an innovation hub which is designed as a co-creation space for technopreneurs, visionaries, and innovators. Through SpaceNXT, we are enabling success for the tech community, and creating the right conditions to collaborate, develop and improve on ideas within the digital ecosystem.
Our Citizenship, Sustainability and Innovation (CSI) Reports
Since 2016, we have published our CSI reports. Through the reports, we present an account of our strategic approach, initiatives, partnerships and achievements across material issues to our internal and external stakeholders.
Segments of the reports are presented in alignment with the Global Reporting Initiative (GRI) Standards, as well as the Nigerian Sustainable Banking Principles (NSBPs) and the Sustainable Development Goals (SDGs).
Partnerships and Initiatives
