Protect Your Account

At Union Bank, we are committed to providing a secure online banking environment everytime. Some of the ways we ensure your money is secure are:

• Encrypted connections for secure data transmission
• Automatic logout after inactivity
• Account lockout after failed login attempts
• Two-Factor Authentication (2FA) with token devices

Fraudsters will try different tactics to steal your personal information and gain access to your account, don’t let them get you! Safeguard your information with these tips:

Online Security

1. Use strong, unique passwords and enable two-factor authentication (2FA).
2. Access your account only through our official website or mobile app.
3. Avoid using public Wi-Fi and shared devices for financial transactions.
4. Keep your devices updated with the latest security patches and antivirus software.
5. Be cautious of suspicious emails and links; verify sender addresses.
6. Never share sensitive information (NIN, BVN, PIN, password, OTP) via call, text, or email.
7. Log out after every online banking session.
8. Regularly clear your browser history and cache.

Password Security

1. Use strong passwords with letters, numbers, and symbols.
2. Change passwords regularly and enable 2FA.

Card and PIN Security

1. Shield your PIN at ATMs and payment terminals.
2. Report lost or stolen cards immediately.
3. Monitor accounts for unauthorised transactions.

ATM Safety

1. Inspect ATMs for unusual parts.
2. Cover the keypad when entering your PIN.
3. Use secure, well-lit ATMs.

When in doubt, visit the nearest Union Bank branch or contact us on:

WhatsApp: 09070070001
UnionCare: +234-02-012716816 and 07007007000
Email: customerservice@unionbankng.com