With UnionDirect, you can carry out basic financial activities within your community. To find a UnionDirect agent, simply dial *826*19# from your registered mobile number or look out for a UnionDirect banner at a retail store close to you.

Become an agent

Need an extra source of income? Sign up to be a UnionDirect agent and earn up to N100,000 monthly in commission!

  • To become an agent, you must;
  • Maintain a savings or current account with Union bank
  • Own an existing business in a physical location that is easily accessible
  • Have a minimum of one staff to support the business.
  • Have a minimum working capital of N150,000
  • Have a valid means of identification (Voter’s card, Driver’s license, International passport or National ID card)
  • Provide relevant business information
  • Complete the Agent registration form and execute the agreement.
  • Submit filled form to agentbanking@unionbankng.com or visit a Union bank branch.

To sign up, kindly input your details here and a member of our team will reach out to you.

Locate an agent

To find a UnionDirect agent close to you, dial *826*19# from your registered phone number with Union bank or visit https://unionworkspace.unionbankng.com/SaleService/searchform

Agent banking support

For enquires, call our 24/7 multilingual contact centre – UnionCare on 07007007000 or send an email to customerservice@unionbankng.com

For transaction or terminal related issues, send an email to agentbanking@unionbankng.com  or visit a Union bank branch close to you.


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Open a
wallet account

Frequently Asked Questions

What channels can I transact on as an agent?

  • USSD
  • WEB – Click here to log in to the web portal.
  • UnionDirect App – download the app from the playstore and log in with your credentials.
  • POS – available on request

How long does it take to get a POS?

7 working days from request date.

How often are agents’ commissions paid?

Commissions to agents are paid monthly.

Who can be an agent?

  • Individuals
  • Business owners
  • Corporates with retail chains/large distribution networks
  • SMEs

How do I reset my password?

You can reset your password through the UnionDirect web portal. Click here to access the portal.

Do agents get rewarded?

Agents with high transaction counts are rewarded quarterly.